Effective Date: September 18, 2026

Columbus Testing  is committed to protecting the privacy and security of information entrusted to us. We are a North Carolina laboratory services provider offering drug and alcohol testing and related laboratory services to public and private clients.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website, submit a contact form, request information, schedule or book testing services, or otherwise interact with us online.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Columbus Testing, we may collect the following categories of information:

Information You Provide

When you submit a contact form, booking request, inquiry, or other form through our website, we may collect information such as:

• Name

• Email address

• Telephone number

• Company or organization name

• Appointment or booking information

• Requested testing service

• Location or preferred testing location

• Date and time preferences

• Information contained in your message or inquiry

• Other information you voluntarily provide to us

Please do not submit sensitive medical information, Social Security numbers, test results, or other confidential information through a general website contact form unless we specifically instruct you to do so through a secure method.

Testing and Service Information

When you obtain services from Columbus Testing, we may collect and maintain information necessary to provide those services, which may include identifying information, appointment information, specimen and testing information, laboratory records, billing information, and test results.

Information relating to laboratory testing may be subject to additional federal and state privacy requirements, including HIPAA where applicable. HIPAA provides individuals with certain rights concerning protected health information held by covered entities: https://www.hhs.gov/hipaa/for-professionals/faq/if-an-individual-requests-access-from-a-clinical/index.html

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of visits

• Referring website or webpage

• General website usage information

• Information collected through cookies and similar technologies

We use this information primarily to operate, maintain, secure, and improve our website.

2. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Cookies are small files stored on your device that can help a website remember information and understand how visitors use the site.

We may use cookies for purposes such as:

• Operating essential website functions

• Remembering preferences

• Supporting booking or form functionality

• Understanding website traffic and usage

• Improving website performance and user experience

• Website analytics and measurement

• Security and fraud prevention

Some cookies may be provided by third-party service providers that help us operate, analyze, or improve our website.

You can generally control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of our website.

3. How We Use Information

We may use information we collect to:

• Respond to questions and inquiries

• Schedule and manage appointments

• Provide laboratory and testing services

• Process bookings and service requests

• Communicate with customers and clients

• Provide requested information

• Process payments where applicable

• Maintain business and laboratory records

• Improve our website and services

• Monitor website performance and security

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable laws, regulations, legal processes, and professional requirements

• Establish, exercise, or defend legal claims

• Perform other purposes disclosed at the time information is collected or otherwise permitted by law

4. How We Share Information

We do not sell your personal information for monetary consideration.

We may disclose information when reasonably necessary to provide our services or operate our business, including to:

• Service providers and vendors that assist with website hosting, scheduling, payment processing, information technology, communications, analytics, or other business functions

• Laboratory or testing partners involved in providing requested services

• Employers, government agencies, organizations, or other clients when authorized or otherwise permitted or required by applicable law

• Professional advisers, such as attorneys, accountants, auditors, and insurers

• Government authorities or law enforcement when required or permitted by law

• Parties involved in a merger, acquisition, sale, financing, restructuring, or other business transaction

• Other persons or entities with your authorization or as otherwise permitted by applicable law

We seek to limit disclosures of sensitive information to what is reasonably necessary for the applicable purpose and to use appropriate safeguards.

5. Laboratory and Health Information

Certain information collected or maintained in connection with drug and alcohol testing may constitute health information or other specially protected information.

Where applicable, Columbus Testing will handle protected health information in accordance with HIPAA and its implementing regulations, as well as other applicable federal and North Carolina requirements.

The privacy rules applicable to a particular testing service may depend on the nature of the service, the parties involved, the purpose of the testing, and Columbus Testing’s legal status with respect to that information.

Where HIPAA applies, a separate Notice of Privacy Practices may provide additional information regarding the use and disclosure of protected health information and individual rights.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

For your protection, please do not submit highly sensitive information through an unsecured website form unless the form specifically requests that information and provides an appropriate secure method of transmission.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

8. Children’s Privacy

Our website is intended for businesses, organizations, employers, government entities, and individuals seeking laboratory and testing services. It is not directed toward children.

We do not knowingly collect personal information from children through our general website for purposes that are prohibited by applicable law.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and laboratory records, resolve disputes, comply with legal and regulatory obligations, and enforce our agreements.

The retention period for laboratory, testing, health, employment-related, or other regulated records may be determined by applicable federal or North Carolina laws, regulations, contractual requirements, and professional standards.

10. Your Privacy Choices and Rights

Depending on applicable law and the nature of the information we maintain, you may have certain rights concerning your personal information or protected health information.

These rights may include the ability to:

• Request access to certain information we maintain about you

• Request correction of inaccurate information

• Request information about certain disclosures

• Request restrictions on certain uses or disclosures where applicable

• Request copies of applicable records

• Exercise other rights provided by applicable law

Certain rights may be subject to legal limitations and verification requirements.

If you have questions regarding your information or wish to make a privacy-related request, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact Columbus Testing:

Columbus Testing
108 Memory Plaza Whiteville NC 28472 North Carolina, USA
Email: info@columbustesting.com
Phone: 9102076443
Website: columbustesting.com

Please do not send confidential medical information or test results to a general email address unless Columbus Testing has specifically instructed you to do so through a secure communication method.